GENERAL INFORMATION
Tickets
Tickets are required for all services except Selichot. Tickets are allocated based on membership type, and there is not an option to purchase tickets for individual holidays or services. Membership staff will be onsite during High Holy Days to assist members and guests.
Important Dates
July 10: All members in good standing will receive a form to select which services you plan to attend.
August 28: All ticket requests must be submitted by either electronic or paper request form.
September 7: Tickets will be sent via email to members in good standing who have submitted a ticket request form. Tickets will also be resent before Yom Kippur.
Reserve Seating
We encourage all of our members to reserve seats in our traditional Emanu-El High Holy Day services; seats are available in both the Fifth Avenue Sanctuary and the Leon Lowenstein Sanctuary. Please contact the Membership Office to determine the best reserved-seating option for your family. Seating rates are available at www.emanuelnyc.org/seating.
Open Seating
The following services are open to all members with open-seating tickets for the High Holy Days: Young Families services (for families with children Pre-K and under), the Family Worship Service (for families with children in grades K-7), Teen Services, and Shir Chadash.
Seating Reciprocity
Seating reciprocity is available for Temple Emanu- El members in good standing who will be out of town during the High Holy Days and wish to attend services at another Union for Reform Judaism congregation. Similarly, Emanu-El will provide complimentary tickets for out-of-town relatives of members or out-of-town visitors who arrange for courtesy seating through their home congregation. Please contact the Membership Office more information.
Guest Tickets
Because many of our members celebrate the holidays with extended family or guests, we are pleased to be able to offer a limited number of guest tickets for reserved-seating services at $180 per ticket per service. Guest tickets for the Family and Teen Services are available at no additional cost. If you are interested in guest tickets, please contact the Membership Office.
Special Admissions Without Tickets
Active-duty service members, college students and international travelers will be admitted without tickets by showing a valid identification at the help desk at the Beth-El chapel entrance on Fifth Avenue.
Attending Services
Doors will open 30 minutes prior to each service. For access to services in our Fifth Avenue Sanctuary, please enter through the sanctuary doors on Fifth Avenue, or enter through the Community House at 1 East 65th Street. For access to services in Lowenstein Sanctuary, enter at 10 East 66th Street.
To preserve the sanctity of our services, please silence your phone and refrain from taking photographs during the service.
Security
All visitors are subject to security screening upon entry to all services. Visitors will only be permitted to bring a small personal bag or purse and will not be admitted with large bags or backpacks. All bags will be inspected.
Temple Emanu-El is proud to be working in partnership with the NYPD to protect our sites.
Accessibility And Assistance
Restrooms for the Fifth Avenue Sanctuary are located on the lower level (one floor down). For members and guests who may find stairs difficult to manage, we recommend entering through our Community House doors on 65th Street where you can take an elevator to access restrooms. In Lowenstein Sanctuary, restrooms are on the first floor.
T-coil devices are available for visitors with hearing impairments.
Service animals are permitted to accompany their owners to services and events at the temple, while pets and emotional support animals are not. A service animal is defined as an animal that has been trained to perform essential tasks directly related to the disability of the owner. Service animals must be attended and restrained at all times. Owners are responsible for any damage to persons or property caused by their animals and for properly disposing of the service animal’s waste. While the owner is not required to provide documentation or information about the nature of their disability, the owner should be able to communicate whether the animal is required because of a disability and the tasks the service animal provides beyond companionship, protection or comfort.
If you or a member of your family require additional assistance, support desks will be located at the temple garden entrance on Fifth Avenue and outside of the Lowenstein Sanctuary on 66th Street. Technical support will be available during all services by calling the main line at 212-744-1400.
COVID Protocol
Though we are no longer requiring proof of vaccination, to support the safety and wellbeing of all our members, we request that everyone over the age of two attending services be fully vaccinated.
If you need special accommodations to safely attend in-person services, please contact the Membership office.
Roll of Remembrance
At Temple Emanu-El, it is our tradition during Yom Kippur to read a list of names of the recently deceased from our temple family. To add the name of a loved one who has passed since October 5, 2022 to our Roll of Remembrance, please visit emanuelnyc.org/roll-of-remembrance.
Additional Information
If you need additional information or have questions that are not addressed here, please contact the Membership office at 212-507-9514 or .
